An Online System for Student and Staff Complaints to Be Launched

In the monthly meeting of the Complaints Hearing Committee, it was decided that in order to more effectively address the requests, suggestions, and complaints of students and staff, an electronic system will be established through which everyone can share their concerns and issues online with the institution’s authorities.

This meeting, chaired by Associate Professor Khalid Ahmad Habib, Chancellor of the Mili Institute of Higher Education, reviewed several complaints and suggestions submitted by students and staff. As a result, it was decided that this system will be launched to create a more organized and efficient environment.

According to Mr. Habib, the aim of this initiative is to provide a safe and trustworthy space for all Mili staff and students so they can confidently and comfortably express their views and concerns. He added that every opinion and suggestion is valuable to the institution and will be seriously followed up. He also emphasized that all feedback will be constructively used in the development and adjustment of the institution’s policies, so that each member sees themselves reflected in the administration.

It is worth noting that currently, suggestion boxes have been placed in various parts of the institution where students and staff can submit written feedback. These are thoroughly reviewed during the committee’s monthly meetings. With the launch of the online system, everyone will now also be able to submit their complaints via social media and Mili’s official email.